Capabilities that turn plans into shipped product

Four disciplines, one outcome: reliable SaaS in production—measured by the numbers, not promises.

Avg time-to-MVP 30–45 daysSSO/RBAC readyStripe/usage billing99.9% ingest targets
Plan • KPI model
Strategy
Flows • Prototype
Design
Multi-tenant • Billing
Development
SLOs • Rollbacks
Delivery & Support

Pillar 1 — Strategy

Outcome mapping, risk register, delivery plan

“Know what to build, why it matters, and how we’ll prove it worked.”
What you get (deliverables):
  • Product brief (goals, users, constraints) and KPI model (e.g., trial→paid, latency)
  • Event/metrics map and initial domain model
  • Architecture options (trade-offs, costs) & “Buy vs Build” notes
  • Risk register (top 10 risks, mitigations) and milestone plan
  • Backlog starter (epics → stories) with acceptance criteria
Artifacts handed over:
  • 1-page plan, architecture sketch, risks, prioritized backlog, success metrics sheet

Acceptance signals: “We can agree to a fixed pilot scope and price based on this plan.”

Pillar 2 — Design

User flows, prototypes, design tokens

“Click through the experience before we write code.”
What you get (deliverables):
  • User & permission flows (incl. Admin, SSO, export/audit)
  • Wireframes → clickable prototype (core paths: sign-up, billing, settings)
  • Component library & tokens (colors, spacing, typography)
  • Content & empty-state copy; accessibility checklist
  • Design QA checklist aligned with acceptance criteria
Artifacts handed over:
  • Figma prototype, component inventory, token file, UX doc

Acceptance signals: target tasks validated by 3–5 users; “no-surprises” handoff to dev

Pillar 3 — Development

Next.js/Node, multi-tenant, integrations, data/AI

SSO-readyUsage billingAudit trail
“Production-grade engineering, short cycles, trunk-based.”
What you get (deliverables):
  • Multi-tenant SaaS foundation (auth/SSO, RBAC, audit log, admin)
  • Core product features (CRUD/search), integrations (Stripe, OAuth partners)
  • Billing & monetization (usage metering, trials, entitlements)
  • Data/AI: events→warehouse (dbt), KPIs, RAG/evals where relevant
  • Quality gates: unit/integration/E2E tests, code review, SAST/DAST
Artifacts handed over:
  • running environments (dev/stage/prod), API docs, migration scripts, SBOM

Acceptance signals: P95 API < 300 ms on staging load; tests passing; features match ACs

Pillar 4 — Delivery & Support

Releases, SLAs, observability, optimization

99.9% ingest
“Ship safely, keep it healthy, and iterate with evidence.”
What you get (deliverables):
  • CI/CD pipelines, feature flags, canary/rollback playbooks
  • Observability: logs/metrics/traces, SLOs/alerts, on-call runbooks
  • Performance & cost reviews (slow queries, cache strategy, infra spend)
  • Security posture: secrets vault, least-privilege access, backup/restore tests
  • Support tiers (Bronze/Silver/Gold) with response & restore targets
Artifacts handed over:
  • runbooks, dashboard links, monthly reliability report, release calendar

Acceptance signals: error budget & uptime defined; “green” launch checklist completed

Ready to see value in weeks, not quarters?

Kick off a focused 6-week pilot to validate outcomes before scaling.

Prefer email? info@untroddenlabs.com